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Refund policy

Full refund within 14 days of purchase, no questions asked.

When you can ask

• Any new purchase (yearly or lifetime): within 14 days of the purchase date.
• Yearly renewals: within 14 days of the renewal payment.

You do not have to give a reason, although it helps us improve.

How to ask

1. Email support@getlinktender.com with the email address you bought with and, if you have it, the order number from your Paddle receipt; or
2. use the link in your Paddle receipt email (paddle.net), where Paddle handles order requests directly.

What happens next

• The refund is made by Paddle.com, our reseller and Merchant of Record, to the payment method you used. How long it takes to arrive depends on your bank or card provider.
• Once the refund is approved, the licence is deactivated: Pro features switch off on all sites and the key can no longer be activated. The free plugin keeps working.

After 14 days

After this period payments are generally not refundable, except where the law requires it (for example if the product does not work as described). If you have a technical problem, write to us anyway; we will try to fix it. To stop a yearly subscription from renewing, cancel it any time before the renewal date.

This policy is in addition to your statutory rights as a consumer, including any right of withdrawal where applicable, and does not limit them.

Last updated: 9 October 2026